Refund policy

Return & Exchange Policy

At AlwaysBeUnique, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or does not meet our return conditions, you may be eligible for a return or exchange.

Return Eligibility

To be eligible for a return or exchange:

  • The return request must be made within 7 days of delivery.

  • The product must be unused, unworn, unwashed, and in its original condition.

  • All original tags, labels, packaging, and accessories must be intact.

  • Products showing signs of use, washing, damage, stains, perfume, or alteration may not be accepted.

  • Products purchased on sale or under special promotional offers may be subject to different return conditions.

Non-Returnable Items

The following items may not be eligible for return or exchange:

  • Products that have been worn, washed, or damaged after delivery.

  • Products without original tags or packaging.

  • Customized or personalized products.

  • Items specifically marked as Final Sale / Non-Returnable.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Please provide your order number and clear photographs/videos of the product and packaging so our team can review the issue.

Exchange

If an exchange is approved, the replacement will be subject to product and size availability. If the requested product or size is unavailable, we may provide an alternative resolution.

Refunds

Once the returned product is received and inspected, we will notify you whether your return has been approved.

Approved refunds will be processed through the applicable payment method or payment process used for the order. The time taken for the refund to appear in your account may depend on your bank or payment provider.

Return Shipping

Return shipping arrangements and charges may vary depending on the reason for the return. For products that are damaged, defective, or incorrectly delivered, AlwaysBeUnique may provide an appropriate return solution after verification.

Important

Customers are responsible for providing accurate delivery information when placing an order. AlwaysBeUnique reserves the right to reject returns that do not meet the conditions stated in this policy.

For return or exchange assistance, please contact our customer support with your order number and relevant product details.

AlwaysBeUnique — Be Unique. Be You.